Returns/ Refunds/ Exchange
MERTON MUAREMI provides products of the highest quality, but if for some reason the product arrives damaged due to manufacturing fault, contact MERTON MUAREMI at info@mertonmuaremi.com within 24hrs and we'll get right on it! Product faults are rare, and we do our best to ensure that every packaged item is reflective of MERTON MUAREMI’S renowned quality standards.
· MERTON MUAREMI will not be accountable for items damaged or lost when in the hands of Australia or International Post.
· If you receive a faulty product, you can exchange any of the items ordered, in original form, with the tax invoice (your receipt) you receive in your parcel, within 7 days of the purchase date.
· Faulty items can be replaced with the same item originally purchased (subject to stock availability) or a full refund or exchange for another item at equal value. Please state your preference when making contact.
· Refunds will be issued in the same form of payment originally used for purchase.
When making a return for an exchange, simply send the item back to us by traceable post.
Delivery to:
MERTON MUAREMI
PO BOX 5248
Cairnlea VIC 3023
Postage Information
Australia:
Once Funds have cleared within the 2 to 3 day period, we will then process and ship all orders the following business day, not including Australian Public Holidays.
MERTON MUAREMI offer a flat trackable postage rate within Australia. $15 for up to 3kg.
Each booklet weighs 300 grams each. Please contact MERTON MUAREMI if orders exceed the limit of 10 booklets (3kg). Further
shipping charges may apply.
International:
Please contact MERTON MUAREMI info@mertonmuaremi.com for a quote as shipping varies from region to region.
Wholesale
Wholesale purchases can be organised by contacting MERTON MUAREMI info@mertonmuaremi.com
MERTON MUAREMI provides products of the highest quality, but if for some reason the product arrives damaged due to manufacturing fault, contact MERTON MUAREMI at info@mertonmuaremi.com within 24hrs and we'll get right on it! Product faults are rare, and we do our best to ensure that every packaged item is reflective of MERTON MUAREMI’S renowned quality standards.
· MERTON MUAREMI will not be accountable for items damaged or lost when in the hands of Australia or International Post.
· If you receive a faulty product, you can exchange any of the items ordered, in original form, with the tax invoice (your receipt) you receive in your parcel, within 7 days of the purchase date.
· Faulty items can be replaced with the same item originally purchased (subject to stock availability) or a full refund or exchange for another item at equal value. Please state your preference when making contact.
· Refunds will be issued in the same form of payment originally used for purchase.
When making a return for an exchange, simply send the item back to us by traceable post.
Delivery to:
MERTON MUAREMI
PO BOX 5248
Cairnlea VIC 3023
Postage Information
Australia:
Once Funds have cleared within the 2 to 3 day period, we will then process and ship all orders the following business day, not including Australian Public Holidays.
MERTON MUAREMI offer a flat trackable postage rate within Australia. $15 for up to 3kg.
Each booklet weighs 300 grams each. Please contact MERTON MUAREMI if orders exceed the limit of 10 booklets (3kg). Further
shipping charges may apply.
International:
Please contact MERTON MUAREMI info@mertonmuaremi.com for a quote as shipping varies from region to region.
Wholesale
Wholesale purchases can be organised by contacting MERTON MUAREMI info@mertonmuaremi.com
