We strive to bring you the ultimate artisan brushes, and are confident you’ll be happy with your purchase. Due to hygiene reasons, we do not offer returns on our brush collection. If you believe one of your brushes is damaged or has suffered a manufacturing defect, please contact Merton immediately on email@example.com we will be happy to investigate your concerns. Please read the following guidelines for returning a faulty item:
Should a manufacturing defect be identified, we will replace the brush that is faulty.
If the entire brush set has been found to be faulty, the entire set will be replaced.
We do not offer returns on items where only the display box is damaged during the postal process.
Returns are not offered for misuse of your brushes. Please follow the care and maintenance of your brushes here.
Returns, exchanges, or claims related to lost postage are accepted no later than 31 days after your purchase date.
If a refund is to be issues, the refund will be processed using the same method used for order payment. (PayPal or Direct Transfer).
Shipping Within Australia:
Orders are shipped every Monday, Wednesday and Friday.
Shipping rates for orders within Australia come at a flat rate of $15, complete with tracking and delivery confirmation.
Please allow up to 7 business days for your order to arrive.
If for any reason your order has not arrived within 7 business days, please contact us immediately by emailing firstname.lastname@example.org
Shipping costs for international orders are a flat rate of $15, complete with tracking and delivery confirmation.
Please allow up to 10 business days for your order to arrive.
We are not responsible for any international duties or tariffs applied to our shipments, which may effect arrival times for orders.
Gifts may or may not be subject to local duties and taxes.
MERTONMUAREMI Makeup Artist Melbourne | Sydney | Australia | Runway | Advertising | Editorial | Beauty